At LSV we put people first. We recognise the individual before the disability, understanding that every person’s needs are unique.
Our commitment is to create an inclusive, accessible and safe environment across all our sports, events, health and educational programmes. We strive to ensure that everyone feels welcome, supported and empowered to participate fully.
To help you plan your visit, we’ve provided a list of reasonable adjustments that may support your experience at Leigh Sports Village.
Our Policies:
We are proud promoters of the Tackle It and Kick It Out initiatives, for both rugby league and football matches, to promote a safe, inclusive, and respectful environment for all. At Leigh Sports Village, we stand united against discrimination because hate has no place here.
Stadium Facilities and Access
Ambulant or supporters with accessibility needs can request to sit within other areas of the stadium subject to availability. Our wheelchair friendly spaces are located in the following areas:
- North Stand – Pitch side
- South Stand – Pitch side
- West Stand – Pitch side and platform on the second floor, accessible via the lift at each end of the stand
- East Stand– Pitch side and platform, accessible via the lifts in the concourse
There is also room for up to two personal assistants to accompany each wheelchair user.
For matchday and event hospitality guests, every executive pitch side box can accommodate a maximum of 1 wheelchair user and 1 personal assistant within the capacity of each box.
For concerts, please note that companion ticket pricing will not be available in the hospitality areas. We also suggest that wheelchair users may find that they have the best experience from other accessible seating areas around the stadium. We advise you to contact the ticket office at tickets@leighsportsvillage.co.uk who will be able to assess what seating will suit you best as an individual.
Toilets
Each stand has accessible toilets within, all of which are gender neutral. These facilities are designed to accommodate a wide range of access needs, ensuring comfort, dignity, and privacy for all visitors, regardless of gender identity or mobility requirements. We also have baby changing facilities in each of these spaces.
Changing Places Facilities
We have two changing places facilities open to the public to utilise on their visit to LSV, one of which is located in Leigh Leisure Centre next door to the stadium, and the other in the Visitors Centre of Pennington Flash, just a short walk/ drive away from our site. You can see their locations here: Changing Places Toilets
Family and Breastfeeding Room
Located in the East Stand concourse, We now have a Family and Breastfeeding Room in the East Stand Concourse, which is available to use as a breakout space for those who may need it on matchdays.
Catering Facilities
We have a dedicated lower counter service point at each public catering kiosk in all concourses, designed to improve accessibility for wheelchair users and others who may benefit from a reduced-height service point. We have a variety of food and drink on sale for our customers, including for those who identify as vegetarian and/ or vegan. To assist fans, we also have visual versions of our menus. Please note we are a cashless stadium.
Travel and Parking
For more information on how to get to Leigh Sports Village, please visit the Plan Your Visit section of our website.
Car Parking Facilities
Along with 1,000 free car parking spaces on the LSV Site, accessible car parking spaces are available for fans who are registered as a supporter who require access support with both clubs. Due to limited availability, spaces cannot be guaranteed. The dimensions of the Blue Badge parking bay(s) are 228cm x 470cm (7ft 6in x 15ft 5in). Please note that some of our onsite car parks have a height restriction barrier with a maximum height of 240cm (7ft 10in).
Accessibility Car Park Registration
For Manchester United Women’s matches:
You can now register your interest for an accessible car parking bay at the start of every season. You can do this by emailing: tickets@leighsportsvillage.co.uk you will then be able to participate in the complimentary ballot application. After this, you will be entered into a ballot for a car park space for all home games and all cup games you purchase for the season. If you are successful, our Accessibility Team will contact you before the season starts and issue you with a pass. For away supporters, please contact us with your request.
For Leigh Leopards matches:
Due to limited availability, spaces cannot be guaranteed. However spaces are available on a first come first served basis by contacting the Leigh Leopards team, who deal with this directly.
Ticketing Information
We have a dedicated wheelchair service point at the Ticket Office, located on the West Stand of the Stadium. This has been designed to improve accessibility for wheelchair users and others who may benefit from a reduced-height service point. Please note tickets for the Lottery Winners will not be available in person from the LSV box office.
How to apply for accessible seating
For all events at Leigh Sports Village Stadium, customers with accessibility requirements must register their needs with the ticket office. You will need to provide evidence of your access requirements by submitting one or more of the documents below:
- A letter from the Department of Works and Pensions confirming your entitlement to the higher or middle rate mobility/care component of Disability Living Allowance.
- A letter from your GP confirming the nature of your needs
- A letter confirming you receive Enhanced rate of Personal Independent Payment (PIP)
- BD8 Certificate (Visually Impaired supporters only)
Please include your name, access needs, contact number, proof and address when you email over your booking request. Missing information may delay the processing of your tickets.
The box office are likely to call you to finalise your booking, please note that this call may come from a withheld number. If you are unable to take a phone call please mention this in your original email and we can communicate with you through alternative methods.
Where you need to send your proof depends on what tickets you are purchasing:
For Leigh Leopards please email tickets@leighsportsvillage.co.uk
For Manchester United please visit: Log-in | MANCHESTER UNITED
For concerts and other major events please email tickets@leighsportsvillage.co.uk
For Leigh Leopards and Manchester United ticket sales for those with accessibility needs take place in conjunction with general access supporter ticket sales.
Accessible tickets for our concerts are only available by phone and email. Tickets are not available by visiting the box office in person. All tickets will be allocated on a first come first served basis, depending on the order in which enquiries are received. Companion tickets will be available for those who need assistance at the venue with the exception of hospitality tickets. You will receive a booking confirmation at the time of booking, but physical tickets will not be available until closer to the event.
Bringing Medication
If you are bringing medication to a match or event, please contact: tickets@leighsportsvillage.co.uk at least 48 hours before the match so the team can advise.
Leigh Youth Hub
Our Leigh Youth Hub, opposite the stadium, is a fully DDA compliant building. All Open Access sessions are inclusive, free of charge and open to all young people, with Personal Assistants (PAs) welcome to attend where a young person requires 1:1 support. To become a member, young people complete an ‘All About Me’ form, allowing our team to understand and support their individual needs.
Opposite the Leigh Youth Hub is Car Park 11, where there are 18 accessible car parking spaces to utilise, for those who may need them when attending session.
Our programmes and activities reflect different cultures, identities and lived experiences, including celebrating events such as Black History Month, Pride and a range of cultural festivals. All staff have completed training in British Sign Language, Mental Health First Aid, autism awareness, equality, diversity and inclusion, safeguarding, youth voice and participation, and LGBTQIA+ awareness.
We are also proud to offer two dedicated SEN sessions each month for young people who may not yet feel ready to attend Open Access sessions but still want to be part of our community. In addition, we recently delivered our first SEN residential in partnership with Low Bank Ground, creating new opportunities for young people to build confidence and independence.
Leigh Sports Hub
Leigh Sports Hub, the home of Leigh East ARLFC, is a fully DDA-compliant facility with accessible parking available on site. We provide a range of changing rooms, shower facilities and accessible toilets to support the needs of all visitors. Spectators can also benefit from lowered viewing rails, helping to ensure everyone can enjoy matches and events comfortably.
Our coaching team is committed to making sport accessible for all. Activities, including children’s holiday clubs and sports parties, can be adapted to meet individual needs and requirements, ensuring every participant can take part and feel included.
Members of the Sports Hub team have completed a range of specialist training, including British Sign Language, Mental Health First Aid, Autism Friends, Equality, Diversity and Inclusion, Safeguarding, and LGBTQIA+ awareness and inclusion, helping us create a welcoming environment for everyone who visits the Hub.
The Hide Coffee House at Pennington Flash
The Hide Coffee House at Pennington Flash aims to provide a welcoming and inclusive environment for all visitors. The venue offers accessible toilets and accessible parking spaces close to the café, while the nature reserve features an inclusive outdoor play area, helping people of all ages and abilities enjoy the facilities. We also have an ice cream kiosk and drinks station located next to the play area, providing a convenient option for visitors who may find it difficult to walk longer distances.
A variety of dietary requirements are catered for through vegetarian, vegan and gluten free menu options, and the café welcomes families, community groups, walkers and dog owners alike. Staff are committed to creating a friendly, accessible and inclusive experience for everyone visiting The Hide.
The Hide Coffee House also features ramp access into the building, making the facility easily accessible for wheelchair users, people with mobility needs and families with prams. In addition, we support the Sunflower Lanyard Scheme, with lanyards available from the café reception desk. This helps visitors with hidden disabilities and neurodivergent individuals feel more comfortable and supported during their visit.
Neurodivergent Customers
We are proud to be an Autism Friends affiliated venue, as our team has completed specialist training to better understand and support individuals living with Autism, helping us create a more inclusive and welcoming environment for everyone. We now have a Family and Breastfeeding Room in the East Stand Concourse, which is available to use as a breakout space for those who may need it on matchdays
We are proud to operate the Sunflower Lanyard scheme, in which neurodivergent customers can collect a sunflower lanyard from the ticket office on their arrival to a match, which can be shown to our stewards for access to the stadium bowl without any queuing, in attempt to reduce the wait time and pressure on our neurodivergent supporters.
We do have a limited number of ear defenders available to collect from the ticket office on a matchday, to support visitors who may be sensitive to noise, including those with sensory processing needs. Please return any ear defenders which you have borrowed back to the Reception area on the ground floor of the West Stand upon exiting the stadium.
As part of our commitment to inclusion, our team has completed training in collaboration with the Alzheimer’s Society. This initiative helps us better support fans and visitors living with dementia, ensuring their experience is welcoming, safe, and respectful. Empathy and understanding remain at the heart of everything we do
Contact
For more information on how we can make your visit to LSV as seamless as possible, or to provide feedback on your experience, please contact our Accessibility Team on: tickets@leighsportsvillage.co.uk
