PRIVACY NOTICE – MANCHESTER UNITED
What information do you collect?
When registering your interest in attending a Manchester United fixture at Leigh Sports Village, we will only ask you for your forename, surname, e-mail address, how many tickets you require and which football team you support. At no point will we ask you for any other personal information. If making a purchase for tickets, you may need to provide your debit/credit card details which are used in accordance with the Payment Card Industry Data Security Standard (PCI DSS). If you are purchasing tickets for a disabled supporter, we may require proof of disability (PIP forms) but this is for visual purposes only and is not copied or recorded at any point and is merely to confirm eligibility as necessary.
Why is this information collected?
In the first instance, we ask you to provide this information so that we know how many spectators to expect at any given Manchester United fixture at Leigh Sports Village so that ample capacity and staffing levels are available on the day of the game. Collecting this information is to allow us to complete the purchasing process, meaning we’re able to either post your ticket to your home address or to verify your purchase when collecting tickets from the Ticket Office.
Collecting this information also allows us to contact you in the event of a fixture/event being cancelled or postponed, whilst also providing a trace on your purchase should you require a replacement ticket or refund.
We may also wish to contact you via e-mail to promote future fixtures/events at Leigh Sports Village that you may wish to attend. You will be given the option to opt-out of receiving these marketing e-mails at all times. We will use your contact details to send you marketing messages, about these events on the basis that it is within our legitimate interest to do so unless you choose to opt-out of receiving them. You can choose to opt-out at any time. You can opt-out by clicking on the opt-out link on the email or by contacting us directly and asking us not to send you any marketing messages.
Where is this information stored?
Does anyone else receive this information?
From time to time, we may wish to share your data with Manchester United for marketing and analytical purposes, but we will only do this if you give us your permission when signing up to any of our mailing lists.
How long do we retain this information?
We are permitted to retain and use your personal information, in the manner and for the purposes described above, providing that we process your information under at least one of the following bases:-
• You have given us consent;
• It is necessary for the performance of a contract between us or in order to take appropriate steps prior to us entering into such a contract;
• It is necessary for compliance with a legal obligation upon us;
• It is necessary in order to protect your (or another person’s) vital interests;
• It is within the public interest;
• It is within our (or another party’s) legitimate interests (unless such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data).
Your personal information will be retained and used by us and Manchester United to send you promotional material informing you about future similar events i.e. future fixtures or stadium events . We will never give your data to anyone else, other than Manchester United, for the purposes of marketing. This is within our legitimate interests and the legitimate interests of Manchester United. However, if at any point you ask us not to send you any promotional material, we will not use your personal information for this purpose. If you ask us to delete your information, we will give careful consideration to your request. If there is no lawful reason/basis for us to retain your information, we will delete it on request. However, please note that there may be some circumstances where we are unable to delete all or some of your information, at the time of you making such a request, if it is necessary for us to retain your information (or some of your information) for another lawful reason such as compliance with a legal obligation upon us. If you ask us to delete your information and it is not possible for us to delete all of it, we will delete any information that we do not otherwise need to retain. If we have passed your information to Manchester United and you ask us to delete or amend your information, we will notify Manchester United accordingly and ask them to delete or amend your information should we be required to do so by law.
How to contact us about your personal data
If you have any questions about this privacy notice and how your personal data is used, please contact firstname.lastname@example.org or write to us at the following address:
Leigh Sports Village Co. Ltd
Where to make a complaint if you feel your data has been mis-used
Information Commissioner’s Office
You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/