Leigh Sports Village are looking to recruit a Box Office Sales Assistant to work within the Leigh Sports Village Stadium Ticket Office to supply cover and support for the existing Box Office staff on a casual basis.
You will be expected to be available to work for every Leigh Leopards home fixture (largely Thursday and Friday evenings with occasional Saturday and Sunday fixtures), every Manchester United Women home fixture (primarily played on a Sunday) along with any other applicable events at the stadium that may take place on weekday evenings or at the weekend.
Accountable to the Box Office Manager, your main duties will concern the selling and administration of match tickets and season tickets through our ticketing system whilst also acting as a match day information point. Your role will be customer-facing and as such it is essential to be able to provide quality customer service to personal callers, have an excellent telephone manner and be able to work efficiently under pressure. You will be required to handle cash and/or credit card payments and process them via the ticketing system and will be responsible for all payment methods that you receive.
Although full training will be provided for use of the ticketing system, good IT skills will be preferable along with previous experience of a customer service role and cash handling.